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IT Supporter Job

Job details

Job Type

Full-time

Permanent

Full Job Description

  • installing and configuring computer hardware operating systems and applications;
  • monitoring and maintaining computer systems and networks;
  • talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues;
  • troubleshooting system and network problems and diagnosing and solving hardware or software faults;
  • replacing parts as required;
  • providing support, including procedural documentation and relevant reports;
  • following diagrams and written instructions to repair a fault or set up a system;
  • supporting the roll-out of new applications;
  • setting up new users’ accounts and profiles and dealing with password issues;
  • responding within agreed time limits to call-outs;
  • working continuously on a task until completion (or referral to third parties, if appropriate);
  • prioritizing and managing many open cases at one time;
  • rapidly establishing a good working relationship with customers and other professionals, such as software developers;
  • testing and evaluating new technology;
  • Conducting electrical safety checks on computer equipment.

· Any other task assigned by IT Manager.

Job Types: Permanent, Full-time

Ability to commute/relocate:

Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • what’s your current salary?
  • what’s your Expected Salary?
  • What’s your Visa Status?

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