Job title: Learning and Development Manager – Start Immediately
Job description: Job Description
Job Title Customer Service Officer
We are hiring an expert Learning and Development Manager to join our incredible team at WHR Solution in Dubai.
Growing your career as a Full Time Learning and Development Manager is an awesome opportunity to develop useful skills.
If you are strong in adaptability, problem-solving and have the right personality for the job, then apply for the position of Learning and Development Manager at WHR Solution today!
Learning and Development Manager (Full Time)
The Lana Hotel by Dorchester Collection Dubai Job Descriptions
We care about your career and are known for having the absolute best people in the industry. When you join us as a Learning & Development Manager you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story. WHAT YOU’LL DO
You’ll love what you do and take pride in delighting our guests:
> You will be responsible for identifying training needs and developing cost effective training initiatives to achieve the set business unit/s goals. You will greatly contribute to the processes and activities that create and promote the Dorchester Collection culture, values and bring the Company Philosophy “We Care” to life ensuring our employees receive nothing but the best experience .
> Being fully responsible for on brand arrival of all employees and the first week of onboarding training, you will also coordinate and put plans in place to ensure that all mandatory training and learning activities are completed for each employee.
> Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Learning and Development Manager you’ll have the opportunity to bring these to life and continue to create our legacy.
> You will strive to create and maintain a community of winning talent which feels valued and lives the connection to the brand and the Company culture in whatever you do.
> You will also be responsible to develop an effective annual Training Plan together with the Director of People and Culture which meets the needs of employees as outlined in Personal Development Plans and which assists the hotel and other associated business units to achieve its goals and objectives. Further, you will identify from the engagement surveys, guest feedback and other available reports sources potential training needs and actions where required.
> You will be responsible for providing advice and guidance to both managers and employees on training opportunities, career choices, qualifications and other learning and development matters to fully support each and every employee in their learning and development needs.
> Monitoring effectiveness of pre- and post-course briefings to ensure maximum benefit from training courses and identify future training needs will also be a crucial part of your role.
> It will be critical for you to also take active part in the development and execution of an internal communication strategy to engage employees behind the hotel’s vision, values, service and operational goals.
The items shared are the essence of a day in the life of a Learning & Development Manager but we’ll make sure you are provided with specifics on how we care for our hotel. WHAT YOU’LL BRING
> You’ll bring your unique personality and passion to the role and the team.
> You have a talent for facilitating training sessions and workshops, and developing training programmes.
> You are efficient, organized and have a passion for developing employees.
> You are skilled in training needs analysis and able to demonstrate effective solution finding.
> Your talent in analyzing the situation and trends will be a great help to you in developing and applying appropriate strategies and tactics.
> With excellent ability to multi-task and superb time-management skills, you will be great in planning, organizing and implementing various initiatives and events.
> You are adaptable to the ideas of different cultures, settings and situations. You have a positive demeanor and excellent communication skills
> As a detail orientated and hands on Team Player with strong interpersonal skills, you will thrive on mentoring team members to achieve better results and celebrate success within the team.
> Communication is what keeps our departments running perfectly . You have great communication skills with a strong customer service and business ethic.
> English is the primary language used in our hotel. You can comfortably communicate in this language.
> You will have a relevant professional certification or hotel school diploma and bring wealth of past experience working in similar capacity for luxury hotels. Your previous experience in the Middle East will be a competitive advantage. Skills Required
Learning and Development
- As a Learning & Development Manager at The Lana, Dorchester Collection Dubai here are just some of the great benefits you will receive:
- > Competitive Salary Package
- > Complimentary stays with breakfast included in our sister Dorchester Collection hotels. Stay up to twice a year at each hotel!
- > 50% off at bars and restaurants within all of our Dorchester Collection hotels
- > Medical Insurance
- > Life Insurance
- > Other benefits include Uniform and Annual Social Events
Minimum 4 years experiences Experience
Professional certification or hotel school diploma
WHR Solution is your best platform to connect employers and global talents.
Benefits of working as a Learning and Development Manager in Dubai:
● Company offers great benefits
● Company offers career progression opportunities
● Competitive salary
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Job date: Fri, 20 Jan 2023 02:33:22 GMT
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