Job title: Business Analyst


Job description: Job Description

Job Title Business Analyst


Job Description:

Customer requirements gathering and engagement

Interface and coordinate with client engagement partners tounderstand the RFP/ RFI requirements

Detail out scope documents, functional & non-functionalrequirements, features etc ensuring all stated and unstated customerneeds are captured

Construct workflow charts and diagrams, studying systemcapabilities, writing specification after thorough research and analysisof customer requirements

Engage and interact with internal team – project managers, pre-sales team, tech leads, architects to design and formulate accurate andtimely response to RFP/RFIs

Understand and communicate the financial and operational impactof any changes

Periodic cadence with customers to seek clarifications andfeedback wrt solution proposed for a particular RFP/ RFI and accordinglyinstructing delivery team to make changes in the design

Empower the customers through demonstration and presentation ofthe proposed solution/ prototype

Maintain relationships with customers to optimize businessintegration and lead generation

Ensure ongoing reviews and feedback from customers to improveand deliver better value (services/ products) to the customers

Engage with delivery team to ensure right solution isproposed to the customer

Periodic cadence with delivery team to:

Provide them with customer feedback/ inputs on the proposed solution

Review the test cases to check 100% coverage of customerrequirements

Conduct root cause analysis to understand the proposed solution/demo/ prototype before sharing it with the customer

Deploy and facilitate new change requests to cater to customer needsand requirements

Support QA team with periodic testing to ensure solutions meet theneeds of businesses by giving timely inputs/feedback

Conduct Integration Testing and User Acceptance demo’s testingto validate implemented solutions and ensure 100% success rate

Use data modelling practices to analyze the findings and design,develop improvements and changes

Ensure 100% utilization by studying systems capabilities andunderstanding business specifications

Stitch the entire response/ solution proposed to the RFP/ RFI beforeits presented to the customer

Support Project Manager/ Delivery Team in delivering thesolution to the customer

Define and plan project milestones, phases and different elementsinvolved in the project along with the principal consultant

Drive and challenge the presumptions of delivery teams on how willthey successfully execute their plans

Ensure Customer Satisfaction through quality deliverable on time

Build domain expertise and contribute to knowledgerepository

Engage and interact with other BA’s to share expertise andincrease domain knowledge across the vertical

Write whitepapers/ research papers, point of views and share withthe consulting community at large

Identify and create used cases for a different project/ account thatcan be brought at Wipro level for business enhancements

Conduct market research for content and development to providelatest inputs into the projects thereby ensuring customer delight


Domain/Industry Knowledge – Awareness and knowledge of broadeconomic, demographic, technological and global trends in the ITindustry – Expert

Leveraging Technology – Knowledge of current and upcomingtechnology (automation, tools and systems) to build efficienciesand facilitate the process of providing solutions for problems andopportunities – Competent

Process Excellence – Execute projects with end-outcome andprocess focus, along with understanding of end to end delivery processesand its governance – Competent

Documentation and research orientation – Ability to articulatethe requirements apply & document them and perform market/ secondaryresearch on the new upcoming areas of expertise – Expert

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Expected salary:

Location: Dubai

Job date: Sun, 22 Jan 2023 00:35:08 GMT

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