Job title: Business Development & Contract Manager
Company: NHS
Job description: Job summary
At Independent Health Group (IHG) we offer our staff an innovative, alternative way to delivering health care. We have a very patient-centred approach, offering short waiting times and a positive experience for our patients from referral through to when they are discharged from our care. Working with us will offer you the opportunity to contribute to the development of a fantastic organisation, as well as the opportunity to develop your skills and knowledge in a health care setting.
Our approach delivers consistently good outcomes for our patients, which is reflected by our recent CQC inspection, rating Independent Health Group as OUTSTANDING.
IHG are continuing to see large levels of growth with 20% in activity levels this year and greater growth planned over the coming years. Due to this level of expansion, an exciting opportunity has arisen for a well-motivated individual, ideally from a healthcare background, to help support this continued development.
Main duties of the job
The Business Development and Contract Manager will lead and manage, in partnership with internal colleagues, existing commissioner and supplier client relationships. You will take the lead on developing new relationships with commissioners and other stakeholders to build new business in line with the organisations strategy.
You will also support internal colleagues to understand and meet contractual obligations.
In addition to a competitive salary, Independent Health Group also offers a generous pension contribution of 6% of your qualified earnings.
We offer 25 days annual leave, a day off for your birthday (if it falls on one of your working days), bank holidays, plus the option to buy up to an additional 2 weeks.
About us
IHG was set up in 2004 by Dr Matthew Wordsworth with the aim of offering patients the choice of being treated out of hospital, closer to home. Matt wanted to create a new health care organisation in which like-minded health care professionals could deliver truly patient centred care. Our aim was to be a leading provider of community-based diagnostic and treatment services of the highest quality, where patients always come first.
Since 2004 we have grown the range of services we offer, and the sites we work from. We provide services from several locations in Wiltshire, Leicester, Gloucester and Devon, offering surgical services including hand surgery, podiatric surgery, hernia, vasectomy and ophthalmology. All the work we undertake is for the NHS.
We pride ourselves on the quality of care we offer our patients.We work in a different kind of environment to that of an acute hospital setting. Our patients see the same clinician and are offered specific appointment times. Our staff work within small teams with plenty of time for patient contact.
If you would like to discuss this role, please contact Jeremy Carver, Head of Finance on 0333 0100 362 or email Jeremy.carver@nhs.net
Date posted
17 April 2023
Pay scheme
Other
Salary
Depending on experience £40,000 to £45,000 DOE
Contract
Permanent
Working pattern
Full-time
Reference number
U0043-013
Job locations
8 The Office Village
Bath Business Park
Peasedown St John
BA2 8SG
Job description
Job responsibilities
Main responsibilities:
- Continually analyse the external market in various commissioned areas across NHS England and seek opportunities for growth
- Work with the CEO to represent the organisation to contact new leads and promote organisational services with commissioning bodies and associated parties
- Working closely with the CEO and Head of Finance on the creation and maintenance of a pipeline of business opportunities for growth and mobilisations in line with the organisations strategy
- Maintain awareness of the commissioning landscape, including commissioning intentions and changes in commissioning practice, alerting the CEO and Head of Finance to opportunities or risks
- Maintain detailed awareness of the services the organisation provides in order to promote effectively for sale
- Lead and support formal review meetings to ensure that all contractual issues are raised and resolved promptly and effectively including timely escalation of any issues. This includes contracts relating to commissioners and suppliers of services, e.g. premises contracts but not consumables
- Develop productive working relationships and effective communications with internal and external stakeholders including ad-hoc information requests
- Effective record keeping for all contract-related correspondence and documentation including registers and business development meetings
- Contributing to creative discussions and decision-making about the business’ future
- Role model behaviours to support IHGs vision and values, motivating and encouraging other employees to contribute to business growth
Job description
Job responsibilities
Main responsibilities:
- Continually analyse the external market in various commissioned areas across NHS England and seek opportunities for growth
- Work with the CEO to represent the organisation to contact new leads and promote organisational services with commissioning bodies and associated parties
- Working closely with the CEO and Head of Finance on the creation and maintenance of a pipeline of business opportunities for growth and mobilisations in line with the organisations strategy
- Maintain awareness of the commissioning landscape, including commissioning intentions and changes in commissioning practice, alerting the CEO and Head of Finance to opportunities or risks
- Maintain detailed awareness of the services the organisation provides in order to promote effectively for sale
- Lead and support formal review meetings to ensure that all contractual issues are raised and resolved promptly and effectively including timely escalation of any issues. This includes contracts relating to commissioners and suppliers of services, e.g. premises contracts but not consumables
- Develop productive working relationships and effective communications with internal and external stakeholders including ad-hoc information requests
- Effective record keeping for all contract-related correspondence and documentation including registers and business development meetings
- Contributing to creative discussions and decision-making about the business’ future
- Role model behaviours to support IHGs vision and values, motivating and encouraging other employees to contribute to business growth
Person Specification
Experience
Essential
- Monitoring and managing contracts
- Sales and marketing
- Experience of developing and managing client relationships
Desirable
- Experience within the healthcare industry
Qualifications
Essential
- Degree level study, or equivalent experience
Knowledge and Skills
Essential
- Maintaining a flow of new leads and pipeline of work into the business
- Excellent administrative skills
- Articulate and credible, able to present information to different stakeholder groups
- Strong client management skills
- Negotiating and influencing skills
- Able to resolve problems
- Excellent analytical skills
- Self-motivated and able to work autonomously
- Willing and able to challenge
Desirable
- Good understanding of the NHS contracting environment including contract requirements and guidance
Personal Competencies
Essential
- Collaborative and supportive
- Committed to the highest standards of care and continuous improvement
Person Specification
Experience
Essential
- Monitoring and managing contracts
- Sales and marketing
- Experience of developing and managing client relationships
Desirable
- Experience within the healthcare industry
Qualifications
Essential
- Degree level study, or equivalent experience
Knowledge and Skills
Essential
- Maintaining a flow of new leads and pipeline of work into the business
- Excellent administrative skills
- Articulate and credible, able to present information to different stakeholder groups
- Strong client management skills
- Negotiating and influencing skills
- Able to resolve problems
- Excellent analytical skills
- Self-motivated and able to work autonomously
- Willing and able to challenge
Desirable
- Good understanding of the NHS contracting environment including contract requirements and guidance
Personal Competencies
Essential
- Collaborative and supportive
- Committed to the highest standards of care and continuous improvement
Employer details
Employer name
Independent Health Group
Address
8 The Office Village
Bath Business Park
Peasedown St John
BA2 8SG
Expected salary: £40000 – 45000 per year
Location: Peasedown St John, Somerset
Job date: Wed, 19 Apr 2023 07:10:13 GMT
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