Job title: Business Development Manager – Translation
Company: Acolad
Job description: Operating for over 30 years, Ubiqus is one of Europe’s leading language service providers, with offices throughout Europe and North America. Along with Acolad and TextMaster, the Group is present in 25 countries and has a network of over 2,500 internal experts worldwide and +20,000 external linguists. As well as translation and translation technology, we provide transcription, interpretation, and equipment hire services and solutions. Ubiqus is a company that is passionate about what it does. Our entire team is committed to making our clients’ experience with us unforgettable, professional and high-quality.
The role
Ubiqus is seeking to hire a full-time Business Development Manager to join the Translation department within the Sales team in London, reporting into the Head of Translation. Any new business, for the first year of the account, will be managed by the Business Development Manager. After the first year, the account is handed over to the account management team. The successful candidate will join a company with a great atmosphere and sense of team spirit.
Main responsibilities
- Identifying new business opportunities and driving growth within new clients, with a clear focus on large enterprise accounts
- Assist with any RFPs, tenders or proposals
- Manage an on-going pipeline of revenue and achieve targets and agreed activity levels
- Create and maintain all required CRM records as well as management reports
- Representing Ubiqus at trade shows, exhibitions and networking events
- Lead generation via targeted outbound account prospection, including using LinkedIn and other platforms for research and business development
- Being the primary point of contact and first point of escalation for new clients
- Developing relationships with new clients with an understanding of their goals and obstacles
- Cross-sell Ubiqus’ other services where appropriate
- Taking ownership of client feedback, ensuring consistent investigation and applying relevant solutions to ensure client satisfaction
- Collaborating with Ubiqus’ internal Production team to prepare estimates and proposals and ensure they are competitive and meet the client’s needs
- Managing all steps in the project lifecycle: discovery, quoting, negotiating, support communication and invoicing
Requirements
- A minimum of 2 years’ experience within the translation and localisation industry in a client-facing role
- A proven track record of monitoring and achieving sales targets
- Show a willingness to embrace translation technology
- Whilst training will be provided, an existing knowledge of translation production processes is desirable
- Excellent attention to detail, efficiency and responsiveness
- A proactive worker
- Commercially aware
- Confident and professional telephone and email manner
- Fluent written and spoken English
- Strong analytical and reporting skills
- Ability to work in a fast‑paced environment both independently and collaboratively
- Excellent time management and organisational skills
- Self-discipline, enthusiasm and high energy, with a results‑orientated outlook
Benefits
Employee benefits
- 24 days’ holiday per annum (2 days per month pro-rated), in addition to bank holidays
- Company pension scheme
- Flexible working
- Health and dental plan available
- Excellent record of internal promotion
Working arrangements:
- Training delivered primarily in-person
- Hybrid working model, with a minimum of two days in the office per week
- Company laptop provided
Application schedule
- Please submit a cover letter and your CV to apply for this role
- Suitable candidates will be invited for a virtual interview followed by an in-person interview
Eligibility
All applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Ubiqus is an equal opportunities employer.
Expected salary:
Location: London
Job date: Tue, 18 Apr 2023 07:15:54 GMT
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