E-Commerce Intern (Work From Home)

Job details

Salary

Rs 20,000 – Rs 25,000 a month

Job Type

Full-time

Full Job Description

Full Job Description
*

  • Respond to customer queries in a timely and accurate way, via email or chat
  • Identify customer needs and help customers use specific features
  • Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
  • Update our internal databases with information about technical issues and useful discussions with customers
  • Monitor customer complaints on social media and reach out to provide assistance
  • Share feature requests and effective workarounds with team members
  • Inform customers about new features and functionalities
  • Follow up with customers to ensure their technical issues are resolved
  • Gather customer feedback and share with our Product, Sales and Marketing teams
  • Monitor and optimize live listings daily and make suggestions to improve listing performance and health
  • Update Inventory on all marketplaces and maintain large online product catalogs

Job Type: Full-time

Salary: Rs20,000.00 – Rs25,000.00 per month

Language:

  • English (Required)

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