Business Analyst – IT

Job title: Business Analyst – IT

Company: Alshaya Group

Job description: Description

Business Analyst – IT – UAE

Job No: 569199

Location: UAE

Business Analyst – IT eCommerce – Web/App

Experience: 5 to 10 years

Role Summary

An IT eCommerce Business Analyst will be instrumental in strategic problem solving, working closely with business counterparts to identify and implement IT eCommerce solutions in business functional areas. The Business Analyst will help businesses implement technology solutions in a cost-effective way and will be responsible for new implementation and feature enhancements for eCommerce applications/websites across Alshaya landscape.

An ideal candidate will have a bachelor’s degree in Information technology with a minimum of 3 years of experience with eCommerce applications/websites. You must have expert level in MS Office applications and have excellent written and oral communication skills. You will need to be proficient in data analysis.

Roles & Responsibilities

Reporting into the Manager – Enterprise Solutions, the Business Analysts are expected to perform the below functions (as an individual contributor):

Gather business requirements as new implementation or change requests for eCommerce web/app solutions.

Clearly define the objective / scope of an implementation/feature and communicate to stakeholders

Take up the ownership of a delivery cycle from requirement /data gathering, analysing the need or gap, refining the requirement, communicating to different teams till the delivery

Work with the PMO (Programme office), Solution Architects, Tech Leads, Software Engineers and Quality Assurance Engineers for owning and delivering features/ functionalities on the eCommerce platform (web/app)

Guide different teams on development, SIT (Systems Integration Testing), UAT (User Acceptance Testing) and Stress testing

Coordinate proper documentation to manage / track information related to feature developments

Conduct post-project evaluation

Conduct user trainings

Ideal candidate is:

Efficient in stakeholder management, communication, and time management

Multi-tasker, work on multiple assignments at the same time

Maintains positive attitude and momentum in challenging situations

Communicates effectively with all partners

Takes personal responsibility for the quality and timeliness of work

Identifies and resolves project issues

Knowledge & Experience:

Bachelor’s/Master’s degree in Information Systems, Computer Science or related field

Sound knowledge of the Systems Development Life Cycle (SDLC) methodology: 3-5 Years

Sound knowledge on delivery methodologies like Agile, Kanban etc.: 3-5 Years

Expert level in Microsoft Office Applications

Excellent written and oral communication skills

Proficient in data analysis

Understands business functional areas

Exposure to Retail industry (preferred)