Job title: Cluster Assistant Restaurant Manager
Company: Accor
Job description: THE POSITION
To manage the overall operations of the restaurants and Bar in Adagio Aparthotel & Ibis Styles Dubai Deira , following established objectives for the highest standards in professional management and administration as well as in effective and fair personnel development.
KEY ROLES & RESPONSIBILITIES
- Motivate, discipline, direct and supervise the work of all Heartist in the restaurants
- Develop and maintain training programs to ensure a high degree of staff professionalism
- Manage day-to-day operations of the restaurants
- Handle complaints and make effective service recovery
- Ensure standards are being followed in accordance with Accor and F&B policies and procedures
- Ensure all Heartist have full product knowledge
- Regularly inspect food & beverage quality
- Follow established and proper Accounting procedures
- Hold monthly one-to-one staff meetings to establish and monitor targets and achievements, and update performance logs accordingly
- Conduct daily roll plays and ensure Heartist adhere to grooming standards
- Develop maintenance schedules
- Liaise with stewarding on inventory and breakage control
- Maintain daily log book maintaining clear and concise information on the operations.
- Establish guest database with preference records of regular guests
- Schedule Heartist to maintain Hotel’s service standards within budgeted labour costs
- Assign responsibilities to subordinates and conduct regular performance checks
- Implement weekly cleaning schedules for operating equipment
- Manage organization and cleanliness of departmental areas by conducting weekly walk-throughs with Hygiene Manager, Housekeeping and Engineering Department
- Control stock of all equipment in the restaurants
- Constantly monitor staff’s appearance, attitude and degree of professionalism
PERSONAL ATTRIBUTES
- Excellent reading, written and oral proficiency in English
- Experienced in all aspects of restaurant service
- Must be well-presented and professionally groomed at all times
- Excellent leader and trainer with strong motivational skills
- Strong interpersonal skills and attention to detail
- High degree of professionalism, sound human resources management capabilities, business acumen, energy and determination
- Proven organizational skills, able to set and meet deadlines with quality results
QUALIFICATIONS
- Degree in Hotel Restaurant Management or equivalent
EXPERIENCE
- Minimum 1 – 3 years Hotel experience
Expected salary:
Location: Dubai
Job date: Wed, 08 Feb 2023 07:14:52 GMT
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