Job DescriptionPosition Description
The connectomics data technician will perform computational aspects of electron, X-ray, and light microscopy data generation, processing, and analysis under the supervision of the lab head, postdocs, and graduate students. This includes assisting with data acquisition, processing, analysis, as well as computational systems and data management. Specific tasks include large-scale image data inspection, transfer, and alignment. Helping to train, evaluate, and deploy artificial neural networks for image data segmentation and feature inference. Will be engaged in collaborative efforts and also help train new users. Will also be expected to contribute to continuing development of high-throughput connectomic workflows by reporting, troubleshooting, and advancing pipelines for new projects.
Basic Qualifications
- College background or equivalent work experience, preferably in a related discipline.
Additional Qualifications and Skills
- One year of related work experience (relevant course work may count towards experience).
- Demonstrated abilities in laboratory or computational techniques required.
- High attention to detail and appropriate communications skills required.
- Prior experience with X-ray and/or EM techniques is preferred.
Additional Information
This is a 12-month term appointment with the possibility of renewal contingent on funding.
The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.
Please note that we are currently conducting a majority of interviews and onboarding remotely and virtually. We appreciate your understanding.
The Harvard Medical School is not able to provide visa sponsorship for this position.
Not ready to apply? Join our talent community to keep in touch and learn about future opportunities! (https://www.gem.com ?formID=16341e35-cbc6-4904-88a3-09b35763307e)
Commitment to Equity, Diversity, Inclusion, and Belonging
We are committed to cultivating an inclusive workplace culture of faculty, staff, and students with diverse backgrounds, styles, abilities, and motivations. We appreciate and leverage the capabilities, insights, and ideas of all individuals. Harvard Medical School Mission and Community Values
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
Job Description
Position Description
The Senior IT Associate (Service Desk) provides technical support to HMS community members and affiliates by researching and answering questions on a broad range of IT topics; troubleshooting problems, providing first-contact resolution to clients wherever possible, and escalating to next level of support as appropriate. Exercises judgment and creativity in selecting and applying procedures correctly. Provides answers to clients by identifying issues, researching answers, and guiding clients through corrective steps. May provide information and training to students, staff, faculty, or the general public on established policies and procedures, or services provided. Assists with identifying and escalating system problems, closely coordinates client solutions with related IT groups, and as the face of IT, maintains a high level of effectiveness and professionalism. Responds in a timely way to requests via remote support tools, telephone, email, the ticketing system, as well as in person. Strives to achieve resolution of client issues and response to client requests within established service levels, and follows all record-keeping standards.
Support focus includes, but is not limited to, general questions and guidance around computer devices, accounts and identity, computer asset lifecycle, IT security, software licensing/installation and usage, phones and voice mail, networking, mobile devices, and printers. Provides in-person, walk-up resolution and escalation services to community members including device lending, shared device and printer support, and classroom and audiovisual emergency response. Works independently, with minimal supervision, and may assist in training, scheduling, and distributing work of other staff members, students, casuals, and temporary workers. Updates supervisor on status of projects and technical issues. Provides cross-functional support of team members in related IT support groups, and performs other duties as assigned.
The Service Desk maintains an in-person presence on campus, and this position is part of a hybrid work team to collaboratively maintain needed coverage.
Basic Qualifications
Education:
College degree strongly preferred. High school graduate or equivalent with significant training in computer operations training, analysis and coordination of IT systems in a multi-operation system or production control environment preferred.
Skills and Experience:
Five to eight years of related experience with IT systems and high-volume IT functions in a technologically complex environment. Knowledge of a variety of hardware, software, programming languages and platforms, and operating systems.
Additional Information
The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.
Please note that we are currently conducting a majority of interviews and onboarding remotely and virtually. We appreciate your understanding.
The Harvard Medical School is not able to provide visa sponsorship for this position.
Not ready to apply? Join our talent community to keep in touch and learn about future opportunities! (https://www.gem.com ?formID=16341e35-cbc6-4904-88a3-09b35763307e)
Commitment to Equity, Diversity, Inclusion, and Belonging
We are committed to cultivating an inclusive workplace culture of faculty, staff, and students with diverse backgrounds, styles, abilities, and motivations. We appreciate and leverage the capabilities, insights, and ideas of all individuals. Harvard Medical School Mission and Community Values
https://hms.harvard.edu/about-hms/campus-culture/mission-community-values-diversity-statement
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
Harvard Medical School strives to cultivate an environment that promotes inclusiveness and collaboration among students, faculty and staff and to create new avenues for discussion that will advance our shared mission to improve the health of people throughout the world.