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Area Business Manager-Retail – Immediate Start

Job title: Area Business Manager-Retail – Immediate Start

Company:

Job description: Job Description

Job Title Customer Service Officer

Description

We are searching for an expert Area Business Manager-Retail to join our high calibre team at Titan Industries Limited in Dubai.

Growing your career as a Full Time Area Business Manager-Retail is a great opportunity to develop useful skills.

If you are strong in leadership, adaptability and have the right experience for the job, then apply for the position of Area Business Manager-Retail at Titan Industries Limited today!

Job Details

To execute the network expansion strategy of Titan through focused end to end execution from scouting to hand-over of new stores in new cities with an oversight of optimization of setup cost

External Interfaces

Internal Interfaces

Key customers

Third Party Service Providers

Franchisee Partners and teams

Real Estate partners

Regional team

IRSG team

VM team

Merchandising team

Support teams

Job Requirements

Education

Graduate / Post- Graduate (MBA)

Relevant Experience

5 6 years / 1-2 years in Titan

Behavioural Skills

Customer Centricity

Delivers Results

Interpersonal Effectiveness

Build Effective Teams

Ambiguity tolerance

Nurtures Relationships

Knowledge

Sales/ retail experience

Business development experience

Process Contributions

Process Contribution

Process Outcome

Performance Measure

Sales: Business plan formulation

1. Develop expansion plans in line with the overall business expansion plan

2. Develop relations & strategic partnerships with real estate agencies

3. Develop & manage expansion pipeline

Annual business plan

Year on Year business growth

Sales: Network Expansion

1. Study market potential, benchmark the competition in different cities and create plans for expansion and present the same to seek approval from the RBM

2. Identify and conduct feasibility study on potential properties in the identified cities with the help of BD team

3. Scout for commercial properties for retail stores for new stores or old stores to be relocated to a new location

4. Identify and conduct feasibility study on potential franchisee partners in the identified markets

5. Create the ROI projections for the new upcoming stores and seek approval from the RBM

6. Create and propose the annual budgetary requirements for new store profitability

7. Provide support in store closure, recovery of security deposit, effective stores lease renewals and franchisee proposed

8. Ensure process adherence in BPM Portal and other documentation

9. Supervise the on-boarding process of the new associate to ensure smooth induction

10. Track the new store until stabilization and hand over to the ABM

11. Act towards achieving savings from real estate in terms of rent renegotiation, brokerage fees, landlord scope of work, fit-out period and lock in period reduction and others

Expansion schedule

New store setup

Store to store cost reduction

New store performance

Customer walk-ins

Sales: Stakeholder Management

1. Maintain a constant business relationship with the franchisee and act as SPOC to resolve operational issues till store handover

Franchisee satisfaction score

Sales: Feedback management

1. Collate and relay real estate feedback to the corporate and regional teams to improve expansion planning & speed to market

Feedback mechanism

Increase in store performance

Key Skills:

Business expansion, Analytics

Benefits of working as a Area Business Manager-Retail in Dubai:

● Company offers great benefits

● Company offers career progression opportunities

● Advantageous package

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Expected salary:

Location: Dubai

Job date: Thu, 12 Jan 2023 04:36:56 GMT

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