Job title: Portfolio Risk Manager
Company: Tamara
Job description: About Us
Tamara is the leading Buy Now, Pay Later provider in the MENA region. Our mission is to empower people to shop through an honest, transparent and inclusive financial solution. We provide a Buy Now, Pay Later solution for customers to pay with the ability to split their payments. The company operates out of its HQ in Saudi Arabia and has offices across the UAE, Germany and Vietnam.
About the role
We are looking for a Portfolio Manager with 3-7 years of experience who will assess our clients’ risk and performa significant market research to develop portfolios that maximize Tamara’s financial gains whilst enhancing customer repeat behaviour, customer satisfaction and merchant growth. A Portfolio Manager’s responsibilities include crafting credit policy, pricing of transactions and creating different products based on customer profiles, preparing reporting to leadership team and board of directors, day to day analysis and monitoring of performance, x-functional approach to merchants and partners for tamara. The portfolio manager will also create customer segmentation and work with marketing and mobile app teams to deliver specific enhancements to customers and merchants based on their history with Tamara, their shopping habits and their credit and fraud risk.
Ultimately, you will work directly with different parts of the business and have contact with clients, to help everyone understand opportunities by setting management expectations, overseeing transactions and helping customers and the business reach their goals.
What you’ll do
- Responsibility for overall business of ‘returning customers’
- Generating a credit limit policy outlining our business and customer objectives, including profitability, return behaviors and customer experience
- Constructing successful portfolios informed by market conditions and economic trends, as well as competitor behaviours
- Cross-team collaboration with finance, growth and partner success to enhance performance of portfolio against corporate objectives and making key merchants successful
- Optimizing communication and fraud policies to enhance customer repeat behaviours and enhancing customer value generation
- Synchronization of technical development with product management and data science to ensure optimal modeling and implementation outcomes
- Manage 1-2 analyst as time progresses
What you bring to the team
- Proven work experience as a Portfolio or analytics Manager or similar role for 3-7 years, ideally in BNPL space
- Experience in Credit and Fraud exposure and segmentation based on customer behaviours
- Previous experience in credit limits(BNPL/Real time payments) or with with authorisation engines (eg visa/mastercard or paypal)
- Strong understanding of customer strategies and risk management
- Excellent verbal and written communication skills in English
- Team player with proven collaboration with other teams to deliver on broader company goals
- Strong analytical and problem-solving skills, including SQL as necessary and Python as a plus
- People management skills welcome, but not required
- Bachelor degree in any numerical dis
What we offer you: –
- Flexible working, onsite as well as remote working opportunities
- Competitive salary based on market benchmarks, reviewed, and revised annually
- Happy Thursdays and coffee check-in with cross functional leaders and colleagues
- Mentorship program to develop
- 25 days of paid leave + public holiday
- Rewards and Recognition done annually
- Medical Insurance coverage
Expected salary:
Location: Dubai
Job date: Thu, 13 Apr 2023 02:47:21 GMT
Apply for the job now!
[ad_2]